Improving Sales & Customer Communications With DiSC®

Audience: Salespeople, account managers, and customer service employees. Duration: 6 workshops

Empower customer-facing employees with powerful tools to create customer-centric interactions and improve results. Help your sales, account, and customer service staff discover new strategies for stretching beyond their natural preferences to make external relationships more productive and successful, regardless of the customer’s communication style.

Workshop Topics:

  • Understanding Your DiSC® Sales Style

  • Recognizing and Understanding Customer Buying Styles

  • Beyond Your Comfort Zone

  • Adapting Your Sales Style to Your Customer’s Buying Style

Includes:

  • Planning session

  • DiSC® Workplace Assessment

  • Everything DiSC® Sales Profile

  • 6 Workshops, including takeaway videos, articles, podcasts, exercises, and more

  • Followup recommendations

Everything DiSC® Sales & Customer Relationships Introduction

Learn more about using the power of DiSC® to identify your customer’s communication style and adapt, to meet their needs and be more effective.

Customer Mapping

Everything DiSC® Sales & Customer Relationships teaches customer mapping skills that can help anyone “read” a customer’s DiSC® style.

Our Full Course Catalog in PDF Format