Persuade or inspire?

I once read that management is about persuading people to do things they do not want to, while leadership is about inspiring people to do things they never thought they could.

When managers rely on organizational power to persuade, using phrases such as “It’s company policy,” or “I don't like it either, but they are making us do it” they create resentment. It’s the natural output of using “power over.” Just think about how you’ve felt when a boss used these reasons on you.

But, if a boss says, “I'm asking you to do this because it’s important to me / the team / because we need to / because I want us to / etc.” then they’re using “power with” to inspire.

Managers who can do this well become respected leaders.

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3 great 1:1 questions